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Revised: March 2023

This Website provides information about Twist Health Ltd ("Twist Health"). This Privacy Notice sets out how we use and protect any information we collect through this Website.

If you have any questions about Twist Health's collection of your data please contact the Twist Health's Chief Data Privacy Officer on   



Any data collected through the website, including Personal Data, will only be used to obtain contact details of interested individuals who wish to learn more about Twist Health. Once collected, Personal Data will not be used for a different incompatible purpose without your consent. Twist Health is regarded as the Data Controller.

We take the protection of data privacy very seriously. All Personal Data collected through the Website will be treated as strictly confidential and will only be used as set out in this Privacy Notice. The applicable data protection laws shall be respected in full.

Therefore, please read this Privacy Notice thoroughly. If you disagree with the way Personal Data will be used, please do not use this Website or provide your Personal Data through the Website.


I. Purpose of data collection

The main purposes of collecting Personal Data through the Website is to obtain contact details of interested individuals who wish to learn more about Twist Health. 

Separately we collect data (including Personal Data) for website security and maintenance purposes but use such data in statistical form as far as possible.


II. What Personal Data do we collect and process?

Personal Data means any information relating to an identified or identifiable natural person (i.e. living individual). 


We collect the following Personal Data through the Website:

Browsing Information

We collect limited Personal Data connected with your use of the Website e.g. IP address, browser type, OS, websites you visit before and after the Website. 


III. What legal ground(s) do we rely on?

Where Personal Data is provided by you through the Website as part of registering for further information about Twist Health, we will obtain your explicit consent. Please note that you can withdraw or revoke your consent to our use of Personal Data at any time. You always have a choice concerning whether or not you provide Personal Data as part of the registration process and you are under no obligation to register.


IV. With whom do we share Personal Data?

We will share your Personal Data with other associated parties within our contacts if required in order to assist you with your inquiry. We will not disclose your Personal Data to anyone else under any circumstances except as otherwise stated in this Privacy Notice, to successors in title to our business, to establish, exercise or defend our rights, or where required by law. 


V. Who is processing the Personal Data?

We have engaged processors that help with data storage. Any processing of the Personal Data by these parties is in accordance with our instructions. 

If the services of third parties for the technical maintenance, administration or processing of data are required, the Personal Data will be accessed by these parties only to the extent that is required to ensure a smooth and secure technical handling of the Website and in compliance with applicable law, including with respect to data confidentiality, privacy and security.


VI. Viewing, Editing, Updating or Deletion of your Personal Data:

Please contact if you want to see any Personal Data stored about you in our records. We will honour your legal right to view your Personal Data in accordance with applicable privacy law. If you think that any of the Personal Data collected through the Website is incorrect, confusing or incomplete, please contact You may also ask us to erase, restrict or port your Personal Data and you may tell us if you object to our use of your Personal Data.

Personal Data will be stored by us in accordance with our applicable data retention requirements and corporate policies.


VII. Data Security

We use a variety of methods, such as firewalls, intrusion detection software and manual security procedures, to secure your data against loss or damage and to help protect the accuracy and security of Personal Data and to prevent unauthorised access or improper use. If you think that the Website or any Personal Data is not secure or that there has been unauthorised access to the Website or your Personal Data, please contact immediately.


VIII. Confidentiality

Please note that we treat Personal Data as strictly confidential. 


IX. Data Transfers

Your personal data is transferred to the US which is not considered to have the same level of data protection as in the EU. However we ensure all data transfers comply with applicable legal requirements.

X. Use of cookies or other tracking technology

A cookie is a small file which is placed on your computer's hard drive. If you choose to accept cookies (see below), the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


XI. Notification of changes

Should we wish to change this Privacy Notice, if you have already provided Personal Data through this Website, we will contact you to inform you of the new Privacy Notice and, in some circumstances, we may need to obtain your consent to the changes. In other circumstances, any such changes to this Privacy Notice will be promptly communicated on this page and you should check back to see whether there are any changes. Continued use of the Website after a change in the Privacy Notice indicates your acknowledgement and acceptance of the use of Personal Data in accordance with the amended Privacy Notice.

If you wish to save this text, please mark the entire statement (e.g. with your mouse) and copy-paste by pushing ctrl-c.


XII. Further Information

For further information on Twist Health, please visit our website –

If you consider that we are not complying with this Privacy Notice or if you have any questions in relation to this Privacy Notice, please contact You may also lodge a formal complaint with your competent data protection authority.

Privacy policy

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